Balawal Raja

Systems Engineer

I'm passionate about cloud automation, DevOps, and finding smart IT solutions. I enjoy working with cloud infrastructure (especially AWS), handling system administration tasks, and building secure, reliable setups.

Balawal Raja - Systems Engineer

5+

Cloud Projects

250+

Devices Managed

4+

Certifications

10+

Automation Scripts

Let's Connect

Ready to discuss your next project or explore collaboration opportunities? I'd love to hear from you.

Professional Experience

My journey in systems engineering and IT infrastructure

Systems Engineer

Currently Working

ZAVA Online Doctor

I provide support and mentorship to the IT support team, handling integrations, configurations, automations, and security. I configure startup settings and install and set up hardware and peripherals. I manage OSX devices through JAMF, including Jamf Protect and Jamf Secure Cloud DNS, and administer various systems such as Onelogin, Slack, VPN, G-Suite, Office 365, Cisco Meraki, Cisco Secure Client, and Qualys.

Key Projects:
  • Implemented, configured, and optimized JAMF Protect to ensure endpoint compliance with CIS Level 1 benchmarks
  • Decommissioned legacy antivirus solution, SentinelOne, from approximately 250 endpoints
  • Automated IT onboarding tasks using AWS Lambda and Google Workspace, reducing manual workload with CloudWatch monitoring and SNS notifications
OSX Management Networking JIRA Administration Python Bash Security

Technical Support Engineer (German Speaking)

McAfee

Provided security advice and technical support to McAfee Enterprise Customers EMEA. Managed technical issues, worked on service requests and internal improvement projects, collaborated with product development teams. Troubleshooted software issues, handled virtualization tasks, and utilized JIRA for project management.

Technical Support Security Advising Software Troubleshooting Virtualization JIRA

Additional Training

Continuous learning and skill development

AWS re/Start Program

Completed AWS re/Start program focusing on AWS Cloud, Linux administration, MySQL queries, and Python & Bash scripting. Engaged in collaborative group presentations, gaining foundational skills for a career in cloud engineering.

AWS Cloud Linux Administration MySQL Python Bash Scripting

Certifications

Professional credentials and achievements